Services

Complete support always, from consultancy to after-sales

Elektrozubehör's corporate philosophy puts the customer at the centre along the entire purchasing path, from the preliminary consultancy phase to the phase following the sale of the product.

We support those who choose to turn to us with a tested and complete service, made up of listening, presence, competence and dialogue, accompanying customers towards the full satisfaction of all their needs planning.

Discover the details of our services below.

Pre-sales consultancy

Upon request, Elektrozubehör technicians offer professional and personalized support before proceeding with the purchase. Our pre-sales consultancy assists the customer in discovering possible solutions, analyzing the specific needs of each application and offering information and technical advice to choose the product that best satisfies them.

Product scouting

Thanks to our product scouting service, the customer always obtains the best electrotechnical solutions for the most diverse industrial applications. Innovative and technologically advanced, cutting-edge and safe products, coming from the catalogs of the best manufacturers and carefully selected by our technical team to meet the most diverse needs.

Free samples

In addition to sending the various range catalogues, Elektrozubehör can also provide the customer with free samples of the products of interest. In this way, it offers those who request it the possibility of testing the solution before actually purchasing it, directly evaluating its quality, performance and full suitability for their application.

Warehouse storage

A service designed to simplify supply management. Thanks to the availability of large spaces dedicated to storage, we guarantee the customer that their products and accessories are always available, significantly reducing waiting times and significantly optimizing the supply chain.

Sales assistance

With our Sales support service, customer-resellers increase their sales possibilities: we provide detailed advice, information materials and specific training for the customer's sales team, so that they can present the products effectively and respond with security to the needs of end users.

Customer Care

Our dedication to service does not end with the sale of the product. Our Customer Care team is always available to resolve any problems, respond to technical and commercial requests and ensure that every customer has an optimal purchasing experience. We are here to support you every step of the way on your journey with us.